Effective date: October 13, 2026
San Jose Business Help respects your privacy. This Privacy Policy explains what information we collect through sanjosebusinesshelp.org, how we use it, and the choices available to you.
Information We Collect
We may collect information that you choose to provide when you:
- submit a service request or contact form;
- create a student account;
- register for or participate in a course; or
- communicate with San Jose Business Help.
This information may include your name, email address, business name, the type of assistance you request, messages you send to us, account information, course enrollment, quiz results, and course completion information.
Our website and service providers may also automatically receive limited technical information, such as your IP address, browser or device information, cookies, and security or access logs.
How We Use Your Information
We use personal information only for purposes related to our nonprofit services, including to:
- respond to questions and service requests;
- provide AI education, digital-tool guidance, website assistance, and online privacy support;
- create and manage student accounts;
- provide and track online courses;
- communicate with you about services you requested;
- maintain and protect the security and operation of our website; and
- comply with applicable legal obligations.
How We Share Information
San Jose Business Help does not sell personal information.
We may share information with service providers that help us operate our website and services, such as website hosting, email, online forms, learning-management, security, and technical-support providers. These providers receive information only as needed to perform services for us.
We may also disclose information when required by law or when reasonably necessary to protect the security, rights, or safety of San Jose Business Help, our users, or others.
Cookies and Website Data
Our website may use cookies and similar technologies that are necessary for functions such as account login, website security, course access, and site operation.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary to respond to requests, provide our services, maintain account or course records, protect our website, or meet legal and administrative requirements.
Your Choices
You may contact us to ask about personal information you have provided to us or to request that we correct or delete it. Some information may need to be retained when required for security, recordkeeping, or legal purposes.
Data Security
We take reasonable steps to protect the information we receive. However, no website, email system, or online service can guarantee absolute security.
Please do not submit passwords, Social Security numbers, bank account information, payment card information, or other highly sensitive information through our forms.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or privacy practices change. The effective date at the top of this page will be updated when changes are made.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
San Jose Business Help
Email: help@sanjosebusinesshelp.org
Website: https://sanjosebusinesshelp.org